Dog Behaviour and Training FAQ’s

Here’s a selection of questions I am frequently asked about my dog behaviour and training sessions (updated as of 25/05/2022). If your question isn’t answered here then please don’t hesitate to get in touch!

Do you have spaces currently?

Yes, I have spaces for new clients, and appointments are available at around 3-4 weeks notice. Although, weekend appointments fill up much faster than weekdays. Appointments are usually available Tuesday-Saturday, although with notice I can be flexible if needed.

Is this your only job?

It sure is, I’m very lucky to be able to help you all full time.

I have had limited success with other trainers, can you still help me?

Yes, no problem. I am regularly asked to help out where other trainers have not succeeded and have excellent results. Figuring out and assessing complex and challenging behaviour problems is my speciality.

Will I always be working 1-1 with you?

Yes, of course. I don’t run group classes, or have assistants, so you’ll get consistent training advice from me, from start to finish.

I have heard terrible stories about the methods some dog trainers use, what kind of methods do you use to train dogs?

I’ve heard those stories too and they shock me! Don’t worry, I only use kind methods. I never use fear or pain to train a dog. In fact, that is why I do this job, as I was also once advised to use outdated methods to train my own dog, and I too refused.

What’s the difference between a dog trainer and a behaviourist?

For me, it’s the difference between what a dog can’t do and won’t do. A dog that can’t do a recall needs a trainer to help them learn the new command. A dog that won’t come back needs someone who will be able to figure out why and address that. If you think of a trainer as the teacher and a behaviourist as the counsellor. I’m a behaviourist, I can also help you teach your dog simple commands too, if needed, but my focus is on the underlying behaviour!

Do you offer a guarantee?

Guarantees are tricky because there are so many variables. It’s not like fixing a car, every dog is different, they all have different personalities, experiences, and needs. Plus, I only do some the work! Once I’ve given you my advice it’s over to you to implement it. But, I will say that I’ve been honing and practising my techniques for over 20 years, so have come across my fair share of variables. And not just on clients dogs, I’ve also used my techniques to rehabilitate my own rescue dogs, and dogs I’ve fostered, over the years. The training packages I offer include full support and several touch points, so if there is a problem, we’ll spot it en route!

If you are still unsure, please take a look at my clients reviews. I have over 80 five star reviews on Facebook and I’m starting to build up reviews on my new Google page too. Please forgive a gap during lockdown; I’m only back to work full time since January 2022, so there is a big gap while I was on a break!

Will you come to me?

Yes, I much prefer to work in your dogs own environment, he will behave more naturally there. To reduce risks, some contact has been moved online, but the assessment and much of the work will be face to face.

There are lots of problems, will we work on all of them, or just one at a time?

Yes, we’ll do it all. It’s often the case that other behaviours are related to the main underlying issue so my aim is to balance the whole dog. If you don’t do this, niggling behaviours might get worse, techniques might wear off, or new things might start up from nowhere.

I have had a bad experience with another dog trainer and I’m worried I’ll be judged by you too?

I’m really sorry that happened to you, but please don’t worry, I will not judge you at all. I’m here to help.

Will you come on a walk with us?

Yes, even if you are not having problems on the walk, we will very likely go out for a walk together. It is a great way to get to know a dog and will help me design a training plan that will work for him

How far do you travel?

I am very happy to travel within the Dundee, Longforgan, Broughty Ferry, Monifieth, Newport, and Tayport areas, and as far as Wormit or Carnoustie. Travel outside these areas is subject to arrangement, but unfortunately does not include areas in the highlands, or outlying, remote or difficult to get to addresses. Please ask if you are not sure.

I’m afraid my dog might bite you, can you still help?

Yes, absolutely. Get in touch and we can have a proper chat about how I can help you and your dog.

How do I book my 1-1?

Once you are happy to make your appointment we will discuss available dates and times and schedule a date/time that will suit. You will be asked for your contact details, then I’ll send over an invoice with confirmation of your appointment and my payment details. The invoice will include a credit/debit card link, PayPal, and Bank Details. Payment is normally due at the time of booking.

What if I’m sick and need to change my appointment?

My diary is carefully organised so please give me as much notice as possible if you need to reschedule. This will allow me to offer your space to someone else.

Dog behaviour expert and trainer Caroline Mitchell with her dog Wilma sitting on her knee in Dundee.
Caroline with her terrier, Wilma