FAQ’s

I have had limited success with other trainers, can you still help me?
Yes, no problem. I am regularly asked to help out where other trainers have failed and have excellent results.

I have heard terrible stories about the methods some dog trainers use, what kind of methods do you use to train dogs?
I only use kind methods. I never use fear or pain to train a dog. In fact, that is why I do this job, as I was also once advise to use outdated methods to train my own dog, and I too refused.

Will you come to me?
Yes, I much prefer to work in your dogs own environment, he will behave more naturally there.

I have had a bad experience with another dog trainer and I’m worried I’ll be judged by you too.
I’m really sorry that happened to you, but please don’t worry, I will not judge you at all. I’m here to help.

Will you come on a walk with us?
Yes, even if you are not having problems on the walk, we will most likely go out for a walk together. It is a great way to get to know a dog and will help me design a training plan that will work for him.

How far do you travel?
I am happy to travel for up to 90 mins from Baxter Park in Dundee.

I’m afraid my dog might bite you, can you still help?
Yes, absolutely. Get in touch and we can have a proper chat about how I can help you and your dog.

How do I book my 1-1?
Once you are happy to make your appointment we will discuss available date and times and schedule a date/time that will suit. You will be asked for your contact details, then you will be required to make a payment of £60. Your appointment will be reserved for 4 hours, and will not confirmed until this payment is received. After four hours, your appointment time will be made available again.

How do I pay for my 1-1?
I may request a payment of £60 at the time of booking, your booking will be confirmed when this payment is received. This amount will be deducted from your fee on the day of your appointment. You can pay this by either:

Bank Transfer
Acc Name: CSB Trading Limited
Sort Code: 20-29-24
Acc No: 90363065
Reference: Your First Initial and Surname.

Paypal
caroline@gooddoggie.co.uk

Payment on the day
Cash is probably the simplest way to pay. But if you prefer, you can also make payments via bank transfer, PayPal or with a credit or debit card.

I need to change my appointment?
No problem. Please give me at least 24 hours notice, if you can, and I will happily reschedule your appointment. If you have made any payments, these will transfer to your new appointment the first time you reschedule.

I work full time, can you come at the weekend?
Yes, that’s no problem at all.