FAQ’s

I have had limited success with other trainers, can you still help me?
Yes, no problem. I am regularly asked to help out where other trainers have failed and have excellent results.

I have heard terrible stories about the methods some dog trainers use, what kind of methods do you use to train dogs?
I only use kind methods. I never use fear or pain to train a dog. In fact, that is why I do this job, as I was also once advise to use outdated methods to train my own dog, and I too refused.

Will you come to me?
Yes, I much prefer to work in your dogs own environment, he will behave more naturally there.

I have had a bad experience with another dog trainer and I’m worried I’ll be judged by you too.
I’m really sorry that happened to you, but please don’t worry, I will not judge you at all. I’m here to help.

Will you come on a walk with us?
Yes, even if you are not having problems on the walk, we will most likely go out for a walk together. It is a great way to get to know a dog and will help me design a training plan that will work for him.

How far do you travel?
I am happy to travel for up to 90 mins from Baxter Park in Dundee.

I’m afraid my dog might bite you, can you still help?
Yes, absolutely. Get in touch and we can have a proper chat about how I can help you and your dog.

How do I pay?
I reserve the right to take a payment at the time of booking for bookings made more than a week into the future. This can be made via bank transfer, PayPal or with a credit or debit card over the phone. If you need to, you can reschedule your appointment once without losing your deposit payment.

I need to change my appointment?
No problem. Please give me at least 24 hours notice, if you can, and I will happily reschedule your appointment. If you have made any payments, these will transfer to your new appointment the first time you reschedule.

I work full time, can you come at the weekend?
Yes, that’s no problem at all.