FAQs

Here are a few of the most frequently asked questions click on each question for the answer, if your query is not here then please include it on the booking form or give me a call.

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What payment methods do you accept?

My preferred method is online, you can make secure payments with most major credit/debit cards using PayPal, or I will take cash on the day. If paying online please make sure your payment is made the day before your consultation at the latest.

What if I have to cancel?

If you need to cancel your training session please give as much notice as possible, cancellations made prior to 48 hours notice will not incur any additional charge and any monies paid will be deducted when you reschedule your appointment. Cancellations at less than 24 hours may occur a cancellation fee at my discretion.

I have had behaviourists out before and their advice didn't work, how do I know yours will?

All dogs are different and respond to training in different ways, what works brilliantly for one may not work at all for another, I have studied many different techniques and when I assess your dog I will show you the right one for you both. Let me be the last behaviourist you have to see. Take a look at what some of my previous clients have said about the service they received, click here.

How do I make a payment online?

When your service has been confirmed you will be sent details via e-mail or post on how to pay via PayPal, please do not try to make a payment until your appointment has been confirmed.

How much will it cost?

Click the link to get a quote, and don't forget the cost will include my time and expertise, travel and unlimited after care over the phone, text or e-mail.

Will I have to come to you?

No. I always prefer to visit the dog in his own home. He will behave more naturally there, if he needs training while on a walk then we will meet at your home and will take him out to where he is normally walked, or if he is badly behaved in kennels then we can arrange to see him there too.

How long will it take?

Sessions vary in length and it really depends on the problem(s) you are having. Most sessions last between 2-3 hours.

My dog is really aggressive, will you still be able to help?

I am always happy to work with aggressive dogs, no matter how bad they are and am pleased to say that I have always had excellent results.

What if the advice you give me does not work?

Hopefully, you will have seen positive results before I left. If you are still having problems then give me a call and I can arrange to come back and show you again or demonstrate a different technique. I will not give up on your dog.

Will I need more than one session?

Most problems can be dealt with within one session, however sometimes more than one session is required, particularly in the case of an aggressive dog or more complex behaviour problems.

Do you come out at weekends?

Yes, I have appointment times available in the mornings, afternoons, evenings and at weekends.

Do you work with any type of dog?

I will help with all breeds, ages and sizes. However, I cannot help if your breed of dog is an illegal breed in this country.

How do I get in touch to arrange an appointment?

You can book by phone or online. Click on the links for details